CAN I HAVE MORE THAN 13 GUESTS IN MY GROUP?

PER FEDERAL COAST GUARD REGULATIONS, WHEN YOU CHARTER A PRIVATE YACHT, YOU ARE ONLY ALLOWED YOURSELF PLUS 12 GUESTS, THAT NUMBER CANNOT BE EXCEEDED AT ANYTIME WHILE CRUISING, ANCHORED OR TIED TO A DOCK OR ANOTHER YACHT. IF YOU HAVE A GROUP LARGER THAN 13 AND BEING ABOARD THE SAME VESSEL IS A MUST, YOU WILL HAVE TO BOOK A VESSEL WITH A COI (CERTIFICATE OF INSPECTION) TO EXCEED THE 13 GUEST RULE. YOU CAN VIEW OUR SELECTION OF LARGE EVENT BOATS HERE FOR MORE THAN 13 GUESTS.

WHY IS THE DEPARTURE TIME I WANT NOT AVAILABLE?

THIS EITHER MEANS ANOTHER BOOKING ALREADY EXISTS ON THE YACHT SELECTED THAT MAY OVERLAP WITH YOUR REQUESTED TIME/DAY OR YOU ARE SELECTING A SHORTER CHARTER DURATION THAN ALLOWED FOR THE DEPARTURE TIME.

WEEKEND & HOLIDAY DEPARTURE TIME SCHEDULE

• 2 HOUR BOOKING DEPARTURE TIMES: 5PM, 6PM OR 7PM

• 3 HOUR BOOKING DEPARTURE TIMES: 9AM, 10AM, 11AM OR 3PM AND ONWARD

• 4 HOUR BOOKING DEPARTURE TIMES: 9AM, 10AM, 11AM OR 3PM AND ONWARD

• 5 HOUR BOOKING DEPARTURE TIMES: 9AM, 1 0AM, 11AM OR 3PM AND ONWARD

• 6 HOUR BOOKING DEPARTURE TIMES: ANYTIME BETWEEN 9AM AND 3PM

• 7 HOUR BOOKING DEPARTURE TIMES: ANYTIME BETWEEN 9AM AND 2PM

• 8 HOUR BOOKING DEPARTURE TIMES: ANYTIME BETWEEN 9AM AND 1PM

WHERE DOES MY YACHT DEPART FROM?

MOST OF OUR YACHTS DEPART FROM SOUTH BEACH OR DOWNTOWN MIAMI, EACH YACHT HAS A SPECIFIC DEPARTURE DOCK LOCATION. EXACT LOCATION OF YOUR DEPARTURE DOCK WITH DIRECTIONS TO GET THERE IS PROVIDED IN YOUR CONFIRMATION EMAIL AFTER YOU BOOK.

DO I NEED TO HAVE AN ID AND THE CREDIT CARD USED TO GET ON THE YACHT THE DAY OF MY CHARTER?

YES, THE CARD USED TO PLACE THE BOOKING AND YOUR MATCHING ID MUST BE BROUGHT IN PERSON THE DAY OF CHARTER TO YOUR YACHT WHEN YOU ARE READY TO BOARD.

HOW DO I PAY MY FINAL BALANCE?

THE CREDIT OR DEBIT CARD ON FILE IS USED TO FURNISH PAYMENT FOR YOUR FINAL BALANCE PRIOR TO YOUR DEPARTURE. IF NO ACTIVE CARD IS ON FILE, CHARTERS CAN BE FORFEITED FOR FAILURE TO ADMINISTER PAYMENT PRIOR TO DEPARTURE.

PAYMENT COLLECTION TERMS

• VESSELS UNDER 65FT REQUIRE PAYMENT TO BE MADE IN FULL 24HRS PRIOR TO YOUR DEPARTURE DATE.

• VESSELS 65FT -75FT REQUIRE PAYMENT TO BE MADE IN FULL 48HRS PRIOR TO YOUR DEPARTURE DATE.

• VESSELS OVER 75 FT REQUIRE A 50% DEPOSIT TO BE MADE AT THE TIME OF YOUR BOOKING AND FINAL PAYMENT MUST BE MADE IN FULL 72HRS PRIOR TO YOUR DEPARTURE DATE.

• ANY PAYMENTS MADE THAT EXCEED $3,000 ARE PAYABLE VIA ZELLE OR BANK TRANSFER ONLY.

• WE DO NOT ACCEPT SPLIT PAYMENTS FROM MULTIPLE PARTIES CREDIT CARDS. ALL CREDIT CARD PAYMENTS MUST BE FROM 1 PRIMARY CHARTER GUEST ONLY.

CAN I BRING MY OWN FOOD AND BEVERAGE?

YES, YOU ARE MORE THAN WELCOME TO BRING ANY ADDITIONAL FOOD OR BEVERAGE ITEMS YOU'D LIKE WITH YOU THE DAY OF YOUR CHARTER. WE DO NOT ALLOW RED WINE OR OTHER OBVIOUSLY STAINING BEVERAGES ONBOARD. WE ALSO OFFER CATERING OPTIONS IN THE EVENT YOU WOULD LIKE US TO SUPPLY FOOD FOR YOUR CHARTER.

WHAT IF THERE'S HAZARDOUS WEATHER AT THE TIME OF MY DEPARTURE?

WE DO OFFER DAY CHARTER HAZARDOUS WEATHER CANCELLATION REFUNDS AND CHARTER RESCHEDULING WITHOUT ANY ADDITIONAL FEES. CERTAIN CONDITIONS APPLY. TO SEE WHAT CONDITIONS APPLY PLEASE VIEW OUR CANCELLATION POLICIES HERE.

WHAT IF I WANT TO CANCEL MY CHARTER?

YOU MAY CANCEL UP TO 48 HOURS PRIOR TO YOUR CHARTER. WRITTEN NOTICE IS REQUIRED (EMAIL IS ACCEPTABLE). IF YOU CANCEL PRIOR TO 48 HOURS BEFORE YOUR CHARTER DEPARTURE TIME, YOUR DEPOSIT WILL BE RETURNED MINUS A 10% MERCHANT PROCESSING AND ADMINISTRATIVE FEE. IF CANCELED LESS THAN 48HRS PRIOR TO YOUR DEPARTURE TIME, YOUR DEPOSIT IS NON REFUNDABLE. IF CANCELED LESS THAN 24HRS FROM YOUR CHARTER DEPARTURE TIME, TOTAL CHARTER FEE WILL BE CHARGED AND IS NON REFUNDABLE UNLESS CERTAIN CONDITIONS APPLY. FOR A LIST OF THOSE CONDITIONS PLEASE VISIT AND READ OUR TERMS OF SERVICE.

WHAT IF I WANT TO CHANGE MY BOAT TO A DIFFERENT ONE AFTER l'VE MADE A BOOKING?

AS LONG AS NO OTHER BOOKINGS HAVE BEEN PLACED OR INTERFERE WITH MOVING YOUR RESERVATION TO ANOTHER ONE OF OUR AVAILABLE YACHTS, WE OFFER THAT SERVICE COMPLIMENTARY FOR OUR CLIENTS. CERTAIN CONDITIONS APPLY AND WE REQUIRE 48 HOURS NOTICE TO MODIFY ANY RESERVATIONS.

WHAT IS INCLUDED?

• YOUR CHOICE OF LICENSED CAPTAIN AND CREW

• LOCAL CRUISING FUEL

• ICE, WATER AND SODA

• THE YACHTS HAVE CABINS, KITCHENS, AIR CONDITIONING AND BATHROOMS ONBOARD

• THE YACHTS HAVE GREAT SOUND SYSTEMS AND YOU CAN PLAY YOUR OWN MUSIC

WHAT IS NOT INCLUDED?

• TIPPING IS NOT INCLUDED IN YOUR YACHT CHARTER BASE PRICE. INDUSTRY STANDARD IS TYPICALLY 15-20% OF YOUR YACHT CHARTER BASE PRICE, GRATUITY IS NOT TAXED.

• FLORIDA SALES TAX OF 7% IS NOT INCLUDED IN YOUR YACHT CHARTER BASE PRICE.

WHAT YOU SHOULD TO BRING:

• TOWELS IF YOU'D LIKE TO SWIM.

• ANY ADDITIONAL FOOD OR BEVERAGE ITEMS YOU'D LIKE.

SHOE POLICY:

DUE THE SENSITIVE NATURE OF THE YACHT'S FLOORING AND DECK, SHOES ARE NOT TO BE WORN ONBOARD THE BOAT.

SMOKING POLICY:

SMOKING IS NOT ALLOWED ONBOARD THE YACHTS, ELECTRONIC CIGARETTES OR VAPING IS PERMITTED.

WHAT NOT TO BRING:

PETS ARE NOT ALLOWED ONBOARD DUE TO THE ALLERGY CONCERNS OF OTHER FUTURE CLIENTELE.

WE DO NOT ALLOW SELF TANNING OILS OR 'BRONZERS' ONBOARD THE YACHTS. THEY TEND TO STAIN THE YACHT'S UPHOLSTERY AND ARE VERY DIFFICULT TO REMOVE.

AVOID WEARING DENIM OR JEAN ARTICLES OF CLOTHING AS THE DYES CAN SEEP INTO THE YACHTS UPHOLSTERY WHEN WET.

DO NOT BRING RED WINE OR OTHER OBVIOUSLY STAINING BEVERAGES. WHEN SPILLED THEY CAN DAMAGE AND STAIN THE YACHT'S INTERIOR AND UPHOLSTERY.

WE DO NOT ALLOW BBQ EQUIPMENT, HOOKAH, SHISHA, OR OTHER ITEMS THAT UTILIZE OPEN FLAMES, GAS, PROPANE, COALS, ETC .

NO GLITTER OR CONFETTI ALLOWED ON THE YACHT.

WHERE DO WE GO?

YOUR CAPTAIN AND CREW WILL TAKE YOU ON TO ALL THE BEST POSSIBLE HOTSPOTS AND SIGHTSEEING AREAS POSSIBLE IN THE TIME ALLOTTED FOR YOUR YACHT CHARTER IN MIAMI. SOME OF THE LOCAL ATTRACTIONS INCLUDE:

• STAR ISLAND'S CELEBRITY HOMES TOUR

• MONUMENT ISLAND

• DOWNTOWN MIAMI SKYLINE CRUISE

• THE MIAMI RIVER

• MARINE STADIUM WATER SPORTS ARENA

• NIXON SANDBAR (CHARTERS 5 OR MORE HOURS)

• THE HOMES OF STILTSVILLE (CHARTERS 6 OR MORE HOURS)